Please note changes to our opening hours & delivery schedules over Christmas & New Year Read more about deliveries
Simply buy the products you need online. Browse the Shop, find the product you need and click BUY ONLINE. This will take you to the Thermarmour online shopping website at www.interweavetextiles.com
On this website, you can buy just 1 item or up to 30 items. When buying larger quantities online, you will benefit from bulk discounts of either 15% off or 30% off.
When you place an online order for more than £50, delivery to UK mainland addresses is free.
Organisations wishing to order 100s or 1,000s of products would be advised to get in touch with our team. We will be able to price your personalised quote according to the volumes you require.
Any online orders received before 2pm on Tuesday 19 December will be scheduled to be despatched before Christmas. Normal delivery service will resume from Tuesday 2 January 2024.
All orders placed before 3pm are scheduled to be despatched within 48 hours, Monday to Friday, excluding Bank Holidays. Please note that as we use third party couriers such as Royal Mail, the delivery of your order is in their hands once it leaves us.
Orders placed via the website costing less than £50 incur a delivery charge of £4.25 for UK mainland addresses, orders above this qualify for FREE delivery to UK mainland addresses.
For orders including larger, bulky items such as the Hypothermia bags there will be a minimum additional £4 surcharge (all values mentioned are excluding VAT).
Orders arranged offline are subject to different terms and charges, please check with our Customer Services team if you have any questions.
Deliveries of any value to be sent to UK non-mainland addresses (i.e. Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man and elsewhere) incur a delivery fee, calculated during the checkout process online.
The delivery fee is based on the total size and weight of the items being purchased. In some cases, the cost of your delivery might not be able to be calculated online, if this happens you will see a message asking you to contact us. Please complete the contact form, including your order details and address in the message.
Orders despatched to EU addresses take approximately 2-3 weeks to arrive, however, this will vary depending on the destination country and overseas delivery partner. Please ensure your email address is entered correctly when ordering as the courier will send you details of any applicable import charges and customs charges, which are your responsibility to pay.
For all other countries, please contact us via our Contact Us page and we can process your order offline if possible and confirm shipping times. Note that there are restrictions on some products as some products cannot be shipped to international destinations.
Please allow 5 working days for your parcel to arrive. Following the 5 days we can open an official case with the carrier and investigate your missing delivery further.
If you’re not there when the delivery arrives, the carrier will leave a card asking you to re-arrange redelivery or collect your parcel from your local depot or collection point. You will be given a couple of weeks to collect the parcel, if it isn’t collected within that time, it will be returned to Thermarmour. Please contact us as soon as possible if you have been unable to claim your parcel.
