Delivery information

How much does it cost?

Orders placed via the website costing less than £50 incur a delivery charge of £4.25 for UK mainland addresses, orders above this qualify for FREE delivery to UK mainland addresses.

For orders including larger, bulky items such as the Hypothermia bags there will be a minimum additional £4 surcharge (all values mentioned are excluding VAT).

UK Mainland Delivery Times

All orders placed before 3pm are scheduled to be despatched within 48 hours, Monday to Friday, excluding Bank Holidays. Orders placed after 1pm on Friday 23rd August will be processed on Tuesday 27th August following the Bank Holiday. Please note that as we use third party couriers such as Royal Mail, the delivery of your order is in their hands once it leaves us.

UK Non-Mainland Delivery Times

Deliveries will arrive approximately 3-5 working days after despatch. This applies to orders placed before 3pm Monday-Friday, excluding Bank Holidays.

Europe

Orders despatched to EU addresses take approximately 2-3 weeks to arrive, however, this will vary depending on the destination country and overseas delivery partner. Please ensure your email address is entered correctly when ordering as the courier will send you details of any applicable import charges and customs charges, which are your responsibility to pay.

Worldwide

For all other countries, please contact us via our Contact Us page and we can process your order offline if possible and confirm shipping times. Note that there are restrictions on some products as some products cannot be shipped to international destinations.